Our social media tools Condor and Condorview provide similar naviation tools for the social landscape of individuals and organizations. The aggregated social network map tells me how the overall social geography of my collaboration network looks like, where potential roadblocks and shortcuts might be to more efficiently reach my goal. The picture below shows three screen shots of our Condorview tool, which gives an individual a personalized anonymized overview of their social environment.
This information gives each person a virtual mirror of their communication behavior, similarly to how Google Maps gives them a virtual mirror of their driving navigation. In prior work we have shown that virtual mirroring can significantly increase hard metrics like customer satisfaction.
Recently a customer and research collaborator introduced Virtual Mirroring Based Learning at his company, using Condor to create e-mail based social networking maps for virtual mirroring for managers and employees. Showing a pattern of the past allows each person to see a complete view of the present social landscape in a way they have never seen it before, which permits them much better navigation in the future.
The Best Way to Predict the Future is to Create It Yourself.